Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect the personal information of our customers and visitors. By using our website or purchasing our products, you agree to the practices described in this policy. We are committed to transparency and ensuring that your personal information is handled securely and responsibly.
Information We Collect
We may collect personal information that you provide directly when making a purchase, creating an account, or contacting us for support. This information may include your name, email address, phone number, billing address, shipping address, and payment information. We also collect information automatically through cookies and tracking technologies, such as IP addresses, browser type, pages visited, and time spent on our site.
How We Use Your Information
The information we collect is used to:
- Process and complete your orders efficiently.
- Communicate with you about your purchases, account status, and updates.
- Provide customer support and resolve any issues related to our products or services.
- Improve our website, products, and services based on customer feedback and usage patterns.
- Send you marketing communications, promotions, or newsletters, but only if you have opted in to receive them.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our business, such as payment processors, delivery companies, and technical service providers. These third parties are obligated to keep your information confidential and use it only to provide services on our behalf.
Data Security
We take the security of your personal information seriously. We implement appropriate technical, administrative, and physical measures to protect your data from unauthorized access, disclosure, alteration, or destruction. While we strive to ensure the security of your data, please note that no method of transmission over the internet or electronic storage is 100% secure.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze website traffic, and deliver personalized content. You can manage or disable cookies through your browser settings, but some features of our site may not function properly if cookies are disabled.
Your Rights
You have the right to access, update, or delete your personal information at any time. You can also opt-out of receiving marketing communications by following the unsubscribe instructions included in our emails. For any requests regarding your data, you can contact us via email or WhatsApp, and we will respond promptly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with the effective date clearly indicated. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us directly via email or WhatsApp. We are committed to addressing your concerns and ensuring your privacy is respected at all times.